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Solution · Marketing & lifecycle automation

Marketing automation built on real customer behaviour

We design and build journeys that respond to what people actually do, so every lead, subscriber and customer gets the right message at the right moment on the channels you use.

The challenge

Where lifecycle marketing usually breaks

  • A welcome series and a newsletter, with little in between
  • Segments too broad to feel personal
  • Email, SMS, messaging and ads working in isolation
  • Leads passed to sales without context
  • Reporting on opens and clicks instead of revenue

What Enkratis does

Capabilities

Each capability is designed to connect with the rest of your system, not to stand alone.

01

Lifecycle architecture

A map of every journey from first touch to loyal customer, with triggers and goals.

02

Segmentation

Dynamic segments based on behaviour, value, stage and preferences.

03

Journey build

Multi-step, multi-channel automations with testing built in.

04

Personalisation

Content, offers and timing adapted to each customer, with AI where it helps.

05

Lead scoring & hand-off

Clear rules for when marketing passes a lead to sales, with full context.

06

Consent & deliverability

List hygiene, preference centres and consent handling.

How it works

From first workflow to working system

Step 01Audit current journeys, data and results
Step 02Design the lifecycle map and segment model
Step 03Build the highest-value journeys first
Step 04Test, launch and measure against revenue
Step 05Add journeys and personalisation in phases

What you get

Systems, deliverables and outcomes

Systems involved

Works across your stack

Email & SMS platformsMarketing automationCRME-commerce platformForms & landing pagesAd platformsWeb analytics
Deliverables

What we hand over

  • Lifecycle map and journey specifications
  • Segment and data model
  • Built and tested journeys and templates
  • Consent and preference set-up
  • Performance dashboard tied to revenue
Business outcomes

What it should change

  • More relevant communication at every stage
  • Better conversion potential from existing traffic and lists
  • Stronger repeat business and retention
  • Marketing reporting that connects to revenue

FAQ

Frequently asked questions

Can’t find your question? Ask us directly.

Do you work with our current email platform?

Usually, yes. We check whether it supports the journeys you need before recommending any change.

What is the difference between marketing automation and lifecycle marketing?

Marketing automation is the technology that sends messages based on rules. Lifecycle marketing is the strategy that decides which messages each customer should receive at each stage. You need both.

Do you write the messages?

We design the journeys and can draft the messaging to your brand guidelines, or work alongside your team or agency.